1. Introduction
At Shiksha Planets, we strive to ensure complete satisfaction with our services. This Refund Policy explains the terms under which refunds may be requested and processed. By using our services, you agree to the terms outlined below.
2. Eligibility for Refund
Refunds may be considered under the following conditions:
If the service was not delivered as promised.
If a duplicate or incorrect payment was made.
If cancellation is requested within the permitted time frame.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
Services already completed or substantially delivered.
Delay or failure due to incorrect information provided by the user.
Change of mind after service initiation.
4. Refund Request Process
To request a refund, users must contact our support team with valid details including payment proof and reason for refund. Requests must be submitted within 7 days of the transaction date.
5. Refund Processing Time
Once approved, refunds will be processed within 7–10 business days. The amount will be credited to the original payment method used at the time of purchase.
6. Cancellation Policy
Users may cancel services before initiation. Any applicable cancellation charges will be deducted before processing the refund.
7. Changes to Refund Policy
Shiksha Planets reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
8. Contact Us
For refund-related queries, please contact us at:
Shiksha Planets
- Email: [email protected]
- Phone: +91-8800618038
- Address: T 03, A 86, Sector-4, Noida, Uttar Pradesh 20130
